① Please ensure that the login email is correct.

② If you use a company email address, contact your company's email system administrator to ensure that emails from APP are not being blocked.

③ If you use a public email provider, try to check if there is a record of the email having been received. For example, in QQ Mail, go to Page => Self-Service Query => Mail Query to check whether there is a record. If there is a record, the reason for the email not being received will be displayed in the operation bar (e.g. the email has been blocked, the recipient is on a blacklist, etc.). Click on the corresponding issue to change your settings.

Please ensure that the login account password is correct and that the account corresponds to a salesperson authorized to place a bid. If you cannot find the quotation, please contact the buyer. After the supplier has successfully logged in to the system, locate the inquiry sheet that needs to be quoted for and click the "Create Response" button to proceed with the quotation.

Click here to learn how to set up the mailbox to ensure emails can be received normally.